Water damage restoration in Versailles
Versailles is west of Lexington in Woodford County, on the same karst limestone, with its own municipal water and sewer system. Its utility has spent heavily on the sewer side, and it is unusually direct about what causes backups in homes.
Referral service, not a contractor. Your request goes to an independent Lexington-area restoration company. We do not do the drying or repairs.
Versailles Municipal Utilities
All figures from the city's water and sewer departments page, checked October 26, 2026.
Pool 5 of the Kentucky River
Treated at the Versailles Water Treatment Plant on Tyrone Pike, which can produce 10 million gallons a day.
About 6,800
Including the South Woodford and Northeast Woodford water districts. More than 115 miles of water line, four tanks, 1,500 valves and 624 hydrants.
More than 5,900
Almost 100 miles of sewer line, 2,225 manholes and 24 lift stations, feeding a plant with a design capacity of 4.5 million gallons a day.
Nearly $20 million
Completed in 2020, the largest single expense the city had ever taken on. About $7 million more went into the collection system over ten years.
Wipes, paper towels and backups
The top of the city's utility page carries a warning in capital letters: do not flush tissues, paper towels, sanitizing wipes or "flushable" wipes. They do not break down, the city says, and flushing them can cause sewer water to back up into homes.
The city also says its crews run an ongoing maintenance program that includes cleaning and video-inspecting all sewer mains. That helps with the public pipes. It does nothing for the lateral between your house and the main, which is where many household backups start. A wipe clog in your own line is a plumber's job, and whatever came up the floor drain is a cleanup job.
If sewage or water comes into the house
- Stop using water in the house so the backup does not grow.
- For a leak, close the main shutoff inside the house.
- Contact Versailles Municipal Utilities about the main or the meter. Its office is in City Hall at 196 South Main Street, open Monday to Thursday 8 a.m. to 5 p.m. and Friday 8 a.m. to noon.
- If anyone is in danger, call 911.
- Photograph the damage, then get the house dried. The sewer backup page and the burst pipe page explain what a crew usually does.
Karst west of Lexington
The Kentucky Geological Survey lists Versailles with Lexington, Georgetown and Nicholasville as cities partly or entirely underlain by karst, part of the Inner Bluegrass karst region. The 1989 Sinking Creek flood that a KGS report studied in detail happened in a drainage basin that reaches from Jessamine County into Woodford.
For a Versailles house, karst means the same things it means in Lexington: water can stand in sinkhole low spots after a big rain, and groundwater can come up through a basement floor when the soil is saturated. The basement flooding page sorts out which kind of water you have.
Getting a restoration company to Versailles
Bluegrass Dry-Out Referral does not dry houses. It passes your callback request to an independent restoration company that covers your address, when one is available. Some Lexington-area companies cover Woodford County and some do not, so your ZIP decides who is offered the job.
Price ranges for drying and cleanup are on the water damage price guide. If rebuilding is needed afterward, ask at City Hall whether the work needs a permit.