Callback request

Request a callback

Fill in the short form. When an independent company for your ZIP is taking work, it may call or text you.

Your name

Phone

ZIP code

Five digits, like 40502 or 40356.

What happened?

Details (optional)

When it started, which rooms, whether the water is off, and any sewage smell.

Referral service, not a contractor. Your request goes to an independent Lexington-area restoration company. We do not do the drying or repairs.

While you wait

Close the fixture valve or the main shutoff. Stay out of rooms where water reaches outlets or the panel. If you smell gas, leave and call 911, then Columbia Gas of Kentucky at 1-800-432-9515. Sewage from a city line? Tell LexCall 311.

What happens to this form

It goes to the referral line, which is a referral service: it does not perform restoration work and does not handle insurance claims. Your details are passed on only when a participating company for your ZIP is taking work, so you may not hear back. The privacy policy says exactly what is kept.

The service covers Lexington and the rest of Fayette County, Jessamine County, and the towns listed on the service areas page. There is no office to visit.

Not sure what kind of water you have? The basement page sorts out rain, sump and sewer water, and the cost ranges page covers prices.